All orders ship from our warehouse in China. We ship worldwide, and nothing we sell is liquid or flammable, so parcels travel as ordinary goods with no special handling and no ground-only restrictions.
Rates
These rates are the same in every country we ship to, with one exception noted below.
| Service | Cost | Delivery time | Where |
|---|---|---|---|
| Standard | $7 | 7–15 business days | Worldwide |
| Standard, orders of $59 or more | Free | 7–15 business days | Worldwide |
| Express | $15 | 3–7 business days | United States only |
Express is currently offered in the United States only. Everywhere else, Standard is the only service at checkout, and the $59 free-shipping threshold is measured on the order subtotal before shipping and tax.
Processing
Orders placed before 14:00 China time are packed the same day. Orders after that ship the next business day. You will receive a tracking number by email as soon as the parcel is handed to the carrier — tracking often takes 24–48 hours to show its first scan.
Delivery times
Standard: 7–15 business days. Express: 3–7 business days. These are carrier estimates, not guarantees, and customs inspection can add time in any country. Business days exclude weekends and public holidays.
Customs and duties
Orders ship from China. Depending on your country's import threshold, duty or VAT may be charged on delivery. These charges are set by your customs authority and are not collected by us. If you are ordering from the EU or UK, check your threshold before choosing express — a faster service does not change the duty.
Lost or damaged parcels
If a parcel arrives damaged, send a photo within 7 days and we refund in full, including shipping. If tracking shows no movement for 21 days, we treat the parcel as lost and refund in full without asking you to wait longer or file a carrier claim yourself.
Wrong address
Tell us within 12 hours of ordering and we will change the address before dispatch. After dispatch the parcel goes where the label says, and a re-ship is charged at cost.